Hepple is a private estate, and access is exclusively by pre-arranged tour or meeting. Experiences are typically available Monday to Friday with weekend and out-of-hours bookings possible with advance notice.

Our experiences generally run from mid-March to mid-November, reflecting seasonal conditions, though bespoke winter events can also be arranged.

Guests are welcomed into our visitor bothy, offering seating, tables, refreshments, drinking water, and a wood-burning fire, alongside two large private toilet facilities designed with accessibility in mind. The welcome space and Hepple Spirits distillery are wheelchair accessible, though a short drive may be required between them. Due to the natural landscape, wider areas of the estate may be unsuitable for those with advanced mobility needs.

Guests may purchase Hepple Spirits and Hepple Wilds merchandise at a preferential on-site rate. Where food is included in a bespoke package, menus are shaped by the estate, often featuring our own organic grass-fed beef and wild venison, alongside locally sourced ingredients that are, wherever possible, British, organic, and/or fair-trade.

The estate offers on-site parking and can accommodate experienced coach drivers, though smaller vehicles are preferable.

While there is no direct public transport, nearby villages are served by bus routes. The nearest train stations are Morpeth and Alnmouth, both on the East Coast Mainline, approximately 40–50 minutes drive away, with journey times of around 1.5–2 hours from Edinburgh and 3–4 hours from London.

Alternatively driving time from Newcastle Central is around 75 minutes and Edinburgh Waverley is 140 minutes.

All staff are English-speaking, and we warmly welcome international guests who may wish to bring a translator if required. Experiences are best suited to groups of up to 12 guests but we can be very flexible. Children are welcome when accompanied by an appropriate adult, though they are not permitted to participate in alcohol sampling.

We embrace all seasons, and experiences will rarely be cancelled due to weather. Indoor spaces allow for presentations in more inclement conditions. In the event of severe weather or official warnings, arrangements will be reviewed and, if necessary, cancelled with as much notice as possible. Cancellations for pre-booked experiences are required at least 30 days in advance; later cancellations may incur the full cost unless the booking can be rescheduled, though charges may still apply for any food already procured. Should Hepple need to cancel, a full refund or alternative date will be offered.

For new partners we require a 50% deposit prior to the first experience. Full invoices are issued following the experience and are payable within 30 days. Credit terms may be available by prior agreement.

Our travel trade products are specially priced at a travel trade friendly rate and we do not usually work on a commission basis however we welcome discussion on a case-by-case basis.